Client Experiences
“Sue Coyne was a terrific colleague and resource to me and my team at Harvard in a variety of key performance and transition moments. Sue is expert at helping individuals and teams develop management plans that enable success. We always used Sue, for example, to develop “on-boarding plans” for new team members, including me when I arrived at the University. It was a very helpful to me and others to acclimate quickly. Anyone who believes that leadership and management success is worth planning and supporting, rather than leaving outcomes to chance, should work with Sue.”
T. Hollister, Vice President for Finance & Chief Financial Officer, Harvard University
Sue helped me identify and develop avenues of communication that unlocked trust and built stronger relationships with my team through a period of intense change. As we collectively worked our way through the pandemic and other challenges, she guided me as I developed my sense of leadership. Sue helped me refine my skills to listen intently and recognize the value we all bring as leaders in education.
I am grateful for my time with Sue. She showed me the same type of mentorship and intensity that I hope to model in my career. She helped me find myself and who I hope to be by encouraging me to find the balance I needed. Thank you Sue!
M. Spooner, Dean, School of Healthcare Business and Assistant Professor, MCPHS
“Sue is an exceptionally gifted coach who expertly guides clients on their journey toward personal and professional evolution. I had the privilege of working with Sue for over a decade and witnessed first-hand the results as she skillfully inspired reflection, awareness, and transformational change in leaders, executives, and teams. Sue ranks among the upmost talented coaches with whom I have worked and earns my highest praise and endorsement.
Sue, too, is a highly versatile, talented, and solutions-oriented consultant. First and foremost, Sue expertly builds cultural fluency and trust with her clients. She is an innovative, analytical thinker who offers thoughtful solutions that elicit the buy-in of stakeholders throughout the organization. Sue consulted with my team on a complex reorganization and skillfully unified dissenting views and guided us to a successful and time-tested solution.”
M. Straub, Director of Finance and Administration, Harvard University
“I am thankful to Sue for her role in helping work through difficult moments of change management. Her thoughtful approach helped me discern the role I needed to play as a leader, versus the role that was most comfortable. Thank you, Sue!”
A. Miller, Associate Dean, Harvard University
“My professional and personal life has been forever changed for the better because of my work with Sue! She helped me see my patterns of behavior and discern what I wanted to keep and what I wanted to let go. As a result of my work with Sue, I received a promotion at work and experienced growth in my personal life. She highlighted and reinforced what my responsibilities were and where to let others be responsible for themselves. She is an experienced and talented mentor and partner. I had more than one “aha moment” while working with her and continue to utilize what I learned during our coaching sessions to this day. Thank you, Sue!”
E. Copeland, Director, Harvard University
“When I was a new senior leader at Harvard, Sue provided invaluable leadership coaching, showing me the tools and behaviors that would help me achieve my potential in that role, and the others I’ve held since then. Sue’s approach is informed by the latest literature, but grounded in people and relationships. She helped me to formally set time aside to focus on what I needed, so that I might better serve the needs of my constituents. She illustrated that figuring out the “right’ thing to do is only the beginning, and that the “how” is just as important. She taught me how to be accountable to myself and others as a leader, and continued to check in on me after our formal engagement had ended. I am enormously indebted to Sue, for what she helped me discover about myself.”
A. Aloise, Dean for Administration and Finance, Harvard Graduate School of Arts & Sciences